Free Phone 116

Protecting children from violence or abuse of any kind, empowering them to become survivors not victims.
Childline Zimbabwe wants you to know what is right and wrong and we want you to know what you can do about it.
We want you to be as informed as possible because an informed person is better able to protect themselves or seek protection.

We Can Help

Childline Zimbabwe works in partnership with the Government to STOP child abuse and provide a safe environment for all children. We offer the only nationwide helpline service dedicated to children that runs 24 hours toll free, and is accessible by simply dialing 116. We are a not-for-profit, registered Private Voluntary Organisation (PVO 7/2001). Children (0-18years), access services in Zimbabwe regardless of religious background, socio-economic circumstances or geographic location.

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Need To Talk?

Call Us

We're here for you. Call our Free Phone on 116, reachable from any phone on any network

Message Us

We have extended our reach to WhatsApp on +263 716 116 116 / +263 732 116 116


Use our live chat feature to talk to our counsellors between 8am - 4.30pm

Support & Advice

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Drop In Centres

Child-friendly, confidential face-to-face counseling is offered to children and community members at the Childline Drop-in Centres. Childline operates 34 community-based Drop-in Centres across Zimbabwe to enable those children without access to a phone to access Childline’s confidential counseling and psychosocial support services (PSS). These centres are operated by qualified Social Workers or Counsellors and are supported by trained community volunteer counselors

Find A Centre

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Contact Childline to report child abuse
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Brake the silence Call 116 For Free! #FreePhone116
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Under the #UPLIFT/SIMUDZA program @childlinezim is increasing access to 116 for children in Mbare. Earlier today w…
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Contact Us

  • Head Office:
  • 31 Frank Johnson Ave, Eastlea, Harare
  • E-mail:
  • Free Phone: 116
  • Landline: +263 242 252 000